Norton Anti-virus 2007 is by far the most well known anti-virus software, so if you are looking for a name brand you’ve found it. Norton Antivirus is a new product this year and includes virus and worm protection along with spyware protection. Norton Anti-virus appeared to catch everything incoming and the system remained clean during the testing period so we are confident that Norton was protecting against viruses very well. Norton Anti-virus 2007 will make it very clear that it has detected a virus and some of the preset settings are set to let you know the product is working very well. As with most products, once you are comfortable it is working, we chose to disable most of the warning (NOT the automatic updates or scans, just the warnings)We were less confident about the adware and spyware protection and would have preferred for it to have been kept to a separate product. This has always been one of Norton’s issues; they seem to want to add every bell and whistle possible when the normal consumer can get intimidated by all of this.
Key Features:
- Now includes 12 months of protection updates and new product features as available throughout the year; annual subscriptions available for subsequent renewal.
- On-going protection keeps your computer protected from the latest Internet risks by automatically renewing your subscription at the regular subscription price, so you don’t have to.
- Enjoy your computer with confidence, knowing viruses, Trojan horses, and worms will be detected and removed automatically.
- Surf the Web without being watched by dangerous spyware or unwanted adware, and without getting hijacked and redirected to spyware download sites.
- Breathe easy when new viruses surface, assured your protection is automatically updated.
- Open email and IM attachments without worry, knowing they’ve been scoured for threats.
- Create and share files at will, knowing even compressed files have been scanned for viruses.
The download and installation of this product felt to me to be easier and maybe even a little simpler than in years past, so I guess Symantec has learned something by simplifying this process. Norton Anti-virus 2007 monitors all the needs of your pc ranging from scanning inbound and outbound emails, the entire hard drive, and even IM attachments. Due to its extensive nature, Norton may be overwhelming to some basic consumers. Norton Anti-virus 2006 is relatively “heavy” on your system as it takes a little over 20mb of RAM during normal operations.
Pricing:
- $39.99- 1 year package or download
- $74.99 – 2 year download subscription
Norton’s customer service is somewhat lacking. While they offer an extensive online help interface, they neglect the phone support which 6StarReviews loves. If you happen to find a number to truly reach a live agent, you will be using your pocket book to pay for this service! Recently, we attempted to get support for the Norton Antivirus 06 that we previously tested. Symantec reminds you that the site is free and if you dig far enough you can find a phone number that is also free (I dug so far I was in China) but that number also provides Priority Service which costs $29.99 or $2.95 per minute. We did hold (after pushing endless buttons) and hung up after about 10 minutes. Seems to us that they have yet to update this process.
Upside:
When Norton Anti-virus software is running, you truly feel that you are protected. It could be a combination of things from the name that is synonymous with “virus protection” to all the bells and whistles.
Downside:
Norton Anti-virus seems to drop the ball when it comes to customer service. While their site is a “library of virus protection” and a destination for everything about viruses, it leaves a confused customer, more confused. If you want to get a service rep on the phone that will cost you $29.95 per incident!
Posted by somsuay
Posted by somsuay